Commercial Support Services of SpagoBI, the only 100% open source, complete and flexible business intelligence suite

Two different types of support services are available: User Support and Maintenance.

User Support

This option has been conceived so as to support anyone who uses SpagoBI suite for the development of projects and applications. In particular, it offers:

  • replies to questions concerning the proper use of SpagoBI suite
  • access to specific support tools
  • replies within a pre-defined deadline
  • high-quality replies, provided by SpagoBI team members, who are responsible for the development of the suite.

Prices and Service Level


Maintenance

This option includes maintenance services on SpagoBI suite. In particular, it offers:

  • bug-fixing of SpagoBI suite software
  • access to specific support services
  • guaranteed replies within a pre-defined deadline
  • high-quality replies, provided by SpagoBI team members, who are in charge of the development of the suite.
  • preferential access to software updates
  • priority in requesting new features to be introduced into the upcoming versions of SpagoBI software.

Prices and Service Level


For any further information about SpagoBI Support, please contact us.

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